Privacy Policy

Personal information protection policy


When operating this site, we respect the privacy of our customers, give due consideration to personal information, carefully protect it,
and endeavor to manage it appropriately.


Raintemplates will handle personal information properly in compliance with laws and other norms regarding the protection of personal information.
When we acquire personal information, we will announce the purpose of use in advance and acquire personal information by legal and fair means.


When we need your sensitive personal information, we will obtain it with your consent.
We will use your personal information and sensitive personal information to the extent necessary to achieve the following purposes of use, and we will strictly manage that information.


a) When responding to inquiries from customers
b) When shipping products ordered by customers


We will maintain the accuracy and up-to-dateness of personal information and manage it safely. At the same time, we may ask our customers for their cooperation in order to prevent loss, falsification, leakage, etc. of personal information, or to implement necessary and appropriate information security measures.


We will not provide information to third parties without the consent of the individual, both domestically and internationally.


We recognize that the customer (person) has the right to request disclosure, correction, suspension of use, erasure, etc. of personal information, and if there is such a request, it is reasonable based on laws and regulations. We will respond promptly within the range.


If the purpose of use specified in this regulation exceeds the reasonable range, we will present the new purpose of use, contact the customer to that effect, and use it after obtaining the consent of the customer.


If there is a request for disclosure of personal information from a legally effective organization such as the police or the judiciary, we will provide the information to the requester.


[About the use of Google Analytics]


This site uses Google Analytics to collect and analyze data such as the usage status of this site in order to provide better services and improve usability.
At that time, Google may collect information such as your IP address through “cookies”, but the information collected by “cookies” is not personally identifiable.

The data collected is governed by Google’s privacy policy.

By using this site, we consider that you have consented to the data processing performed by Google and this site for the above methods and purposes.

Google’s privacy policy


<Contact for inquiries regarding personal information>

256 Hoang Dieu, Ba Dinh District, Hanoi, Vietnam
FAX: 06-4708-5697

Store contact: